The Customer

Fast growing company that is accelerating the world’s transformation to a clean energy future. With more than 4.1 gigawatts of solar and wind energy assets in 25 states and a development pipeline across the country.

The Challenge

As part of the company’s divestiture from a large integrated energy company, our customer needed to rapidly find an outsourced customer care and billing platform and services provider to take over functions that were previously provided by shared services.

The Solution

• Created comprehensive requirements documentation
• Researched and short-listed 6 vendors for evaluation
• Managed vendor selection and evaluation criteria
• Managed scope and price negotiation with vendors
  
  

The Results

• Detailed analysis of multiple solution options and selection of best-fit vendor
• MSA and SOW negotiated with favorable pricing, terms and exit criteria
• Detailed plan for rapid transition and implementation